Introduction

Welcome to PingSense. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our downtime monitoring and status page services. By accessing or using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information

When you sign up for PingSense, we may collect personal information that you provide to us, such as:

• Name
• Email Address
• Company Name
• Billing Information

Non-Personal Information

We may also collect non-personal information that your browser sends whenever you visit our website or use our services. This may include:

• IP Address
• Browser Type
• Operating System
• Pages Visited on Our Website
• Time and Date of Your Visit

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

Personal Information

We use the personal information we collect for various purposes, including:

• Providing and maintaining our service
• Processing transactions
• Communicating with you, including responding to your requests or concerns
• Sending you technical notices, updates, security alerts, and support messages
• Providing customer support
• Improving and personalizing our services

Non-Personal Information

Non-personal information is used to:

• Monitor and analyze usage and trends to improve our services
• Enhance the functionality and user experience of our website
• Ensure the security and integrity of our services

How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your personal information, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and email delivery.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of your personal information that we hold.
• Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Deletion: You have the right to request that we delete your personal information under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Objection: You have the right to object to our processing of your personal information.
• Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If we make material changes to this policy, we will notify you through the email address you have provided or by placing a prominent notice on our website.